Returns & Quality Guarantee

• Personalized items: Because each piece is made just for you, we can’t accept change‑of‑mind returns on personalized products once printing begins.
• Quality guarantee: If your blanket arrives misprinted, damaged, or with a manufacturing defect, we’ll replace it free of charge or issue a refund. Please contact us within 30 days of delivery with photos.
• Artwork approval: You’ll receive a proof within 24 hours. Please check names, colors, and layout carefully before approving.
• Order cancellations: You may cancel within 12 hours of purchase. After printing starts, cancellations aren’t guaranteed.
• Wrong address: If an order is returned due to an incorrect address, we can reship for the cost of postage.

How to start a return/replacement

• Email: support@yourdomain.com
• Include: order number, photos of the issue, and a brief description.
• We aim to resolve all cases within 1–2 business days.